A Certified Office Administrator is an administrative professional who performs a variety of tasks to help an organization’s operations run efficiently. For growth and development, all organizations need well-timed and efficient administrative support to function effectively. Given today’s competitive environment you must have this certification to shine out in front of your employers. It will help you enhance your employability and unlock new opportunities in your career.
Who should take Certified Office Administrator Exam?
The Certified Office Administrator exam is designed for those to want to work in an organization as an administrative professional. It helps in developing employability skills essential for today’s office personnel that include organization and time management, stress management, self-analysis, self-promotion and professional development skills.
Why become a Certified Office Administrator?
The demand for a Certified Office Administrator is ever increasing given the key role they play in an organisation. This certification helps you helps extend office management skills and ultimately achieve proficiency at work. By earning this certification you will be able to open new realms in your professional career. Moreover, it will help you grab high paying jobs as it enhances your professional commitment. Also, it will boost your value as an office administrator and validate you expertise.
Office Administration Career Path
Office administrators’ primary responsibilities vary depending on their industry, but they can include providing administrative support to employees, organising files, coordinating travel for executives, conducting bookkeeping, and processing payroll. Let us analyse the career path for an office administrator.
Roles and Responsibilities of a Certified Office Administrator
The role and responsibilities of an Office Administrator depends on the industry they are working in. Primarily their duties include providing administrative support to staff, organizing files, arranging travel for executives, performing bookkeeping and processing payroll. Moreover, they hae the following responsibilities:
- Firstly, An Office Administrator oversees administrative functions and supervises other members of the administrative staff
- Secondly, Greeting clients, answering phones and replying to client emails
- Further, Operating and maintaining office equipment such as copy machines, fax machines and computers
- Furthermore, Conducting research and compiling reports for supervisors and other employees
- Also, Scheduling meetings and events, and organizing any necessary materials for them
- Additionally, Assisting human resources hiring new staff members, administering payroll and benefits, and handling employee disputes
Vskills Certified Office Administrator Overview
Vskills provide certification for those seeking career in Administration and Office Management that help people with office administration jobs to validate their skills. Moreover, almost every sector requires administrative managers; Office and administrative supervisors to perform administrative tasks such as keeping schedules and tasks organized, organize meetings, events and activities as required etc, which help to keep everything in an office running smoothly and efficiently. The certification offers you competitive advantage over other potential candidates and makes your academic records shine.
Vskills is India’s largest certification provider and gives candidates access to top exams as well as offers after exam benefits. This includes:
- This certification will have a Government verification tag.
- Also, the Certification will have lifetime validity.
- Further, you will get Lifelong e-learning access.
- Moreover, you get access to Free Practice Tests.
- Additionally, You will get tagged as ‘Vskills Certified’ On Monsterindia.com and ‘Vskills Certified’ On Shine.com.
Exam Details
- Duration: 60 minutes
- No. of questions: 50
- Maximum marks: 50
- Passing marks: 25 (50%)
- There is NO negative marking
Exam Process
Course Outline: Certified Office Administrator
The Certified Office Administrator exam covers the following topics –
Overview of Office Administration
- Qualities required in an office assistant
- Interview tips
- Daily Routine of an Office assistant
- Office Supplies
Telephone Usage
Mail Services
Travel arrangement and Hotel Reservation
Hospitality
- Important tasks of a receptionist
- Etiquettes as a host
- Etiquettes as an Invitee
- Etiquettes of using Elevators/Escalators
- Etiquettes of using Stair Case
- Etiquettes of using a Door
- Table Manners/Etiquettes of using Table
Meetings
Record Management
Office Automation
- Duplicating machine
- Photocopying machine
- Features of photocopying machine
- FAX (Facsimile)
- Dictaphone
- Desktop Publishing (DTP)
- Time recording machine
- Document Shredder
- Telecom Equipments
Office Administrator – Computer Fundamentals
MS-Office
Office Ergonomics
- Distance between desk and chair
- Positioning Computer keyboard and Mouse
- Positioning of computer display
- Organizing the work area
- Constant intervals
Miscellaneous
Preparatory Guide for Certified Office Administrator
Now that we have all the details in hand lets move further and gather all expert resources to begin our preparation. Take it from the experts over here, while preparing for certification exams, you must know where to begin from. Therefore it is important to kick start your preparations and have the knowledge of all preparatory resources. Don’t worry, we have done the tedious task of summarising the preparatory resources and here provide you with our guide. Therefore, follow the step by step Preparatory Guide to excel in this exam.
Step 1- Analyze the Exam Objectives
First things first, you must familiarise with the exam course objectives. Deeply analysing each and every concept that is covered in this exam will help you learn better. Moreover, you must tailor your study plan around the exam objectives to achieve this certification. The topics covered in this exam are:
- Overview of Office Administration
- Telephone Usage
- Mailing Services
- Travel arrangement and Hotel Reservation
- Hospitality
- Meetings
- Records Management
- Office Automation
- Computer Appreciation
- MS-Word 2003
- MS-EXCEL 2003
- MS-Power Point 2003
- MS-Word 2013
- MS-Excel 2013
- MS-PowerPoint 2013
- Office Erogonomics
- Data Security
- Miscellaneous
Step 2- Books to your rescue!
Preparation for any exam without books seems unreasonable and unproductive at the same time. So, you should also search for relevant and credible books by expert authors for your exam preparation. Books have been a golden resource while preparing for an exam. They cover detailed information about the exam concepts and supplement your learning process. You must include the following books in your preparation journey to crack the exam:
- Administrative Office Management by Pattie Gibson
- Office Administration by Betty L. Schroeder, Diane Routhier Graf
- The Organized Admin by Julie Perrine
Step 3- E-Learning Resources
The resources you refer determine your preparation level. There are abundant resources available in the market place. Therefore Choosing the Right Resources makes it all the more important. Don’t worry as we have your back. Vskills offers you its E-Learning Study Material to provide you with a stronger base that will help you qualify the exam. This online learning material is available for lifetime and is updated regularly. Moreover, these e-learning resources also come with hard copy study material that expands your knowledge horizon.
Refer: Certified Office Administrator Sample Chapter
Step 4- Its time for Practice Tests
Finally we are on the last step of your preparation guide. This step plays a significant role in analysing your preparations. You must take practice tests to build your own exam-taking endurance. The more you practice, the easier you’ll find taking the actual exam. Solving practice tests will help you learn the quirks of the actual exam. As, these tests are designed to identify what you know and what you don’t. This will help you become more comfortable with the process, and also helps you prepare your own study strategies. The results of practice tests can confirm that you’re as knowledgeable as you think, or that you need to step up your studying game. Moreover, the best way to start doing practice tests is after completing the syllabus. Self-Evaluate with Practice Tests Now!
Enhance your skills and knowledge and become Certified Office Administrator. Start Preparing Now!
Step 5 – Prepare for Job Interview
Prepare for the role of office administrator with our latest online interview questions, which you may likely to face during your interview. So hurry up and prepare for the job interview and crack the interview with ease.