Organizational Behavior

Organizational Behavior researchers study the behavior of individuals primarily in their organizational roles. If you are going for an Interview, then you must checkout these interview questions.

Q.1 Define organizational structure.
Organizational structure is the method by which the activities in an organization are divided, organized as well as coordinated. The organization's structure coordinates the activities of work factors and controls the member performance.
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Q.2 Mention the types of organizational structure.

The organizational structure is of four types including

  • functional
  • divisional
  • matrix
  • flat
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Q.3 What are the components of organizational structures?

The components of organizational structure are:

  • Departmentalization.
  • Span of Control.
  • Centralization
  • Decentralization.
  • Formalization
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Q.4 What do you mean by organizational behaviour?
Organizational behavior is the study of people's interact within groups and its application of it's principles primarily in attempts to make businesses operate more effectively.
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Q.5 What are the basic levels of analysis in organisational behaviour?

The  basic levels of analysis in organisational behaviour are -

  • Individual Level
  • Analysis Group Level
  • Analysis Organization
  • System-Level Analysis
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Q.6 What are the goals of organizational behaviour?
The goals of organizational behaviour are explaining, predicting, and influencing behavior.
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Q.7 Name the types of organizational behaviour models?

The types of organizational behaviour model are:

  • Autocratic Model
  • Supportive Model
  • Custodial Model
  • System Model
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Q.8 What are the basic personality types?

The basic personality types are

  • Optimistic,
  • Pessimistic,
  • Trusting
  • Envious.
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Q.9 What are the primary characteristics expected of employees?
Good morale, accompanied by employee enthusiasm, voluntary confirmation along with regulations and orders, and a willingness to co-operate with others in the accomplishment of the objectives of an organization.
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Q.10 Define morale.
Morale is the happiness, confidence, and enthusiasm of an individual or group at a particular period.
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Q.11 What do you understand by high morale?
High morale is described as a positive attitude and high satisfaction levels towards work and the willingness to freely give one's best in the respective workplace. Thus, high morale results in confidence in one's work as well as the ability to weather minor setbacks on the job.
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Q.12 What are the types of motivation?
  • Competence motivation
  • Attitude motivation
  • Achievement motivation
  • Fear motivation
  • Affiliation motivation
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Q.13 Mention what are the emotional intelligence or EQ is commonly split into?

Well, emotional intelligence is commonly divided into five traits-

  • Self-regulation
  • Self-awareness
  • Empathy
  • Motivational skills
  • Social skills
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Q.14 What are the characteristics of Emotionally Intelligent people?

The common characteristics of emotionally intelligent people are:

  • Keeping communication channels open
  • Expressing one’s care for others
  • Identifying the situation quickly
  • Speak out only when it helps the situation
  • Being open to feedback
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Q.15 What do social skills refer to?
Social skills generally refer to the ability of communicating well with others and building relationships.
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Q.16 Why EQ or emotional intelligence is related to a person’s thinking or working ability?
Since our memory is strongly linked to emotion and by staying connected to the emotional part of the brain, the thinking capability and decision-making ability of a person enhances. Therefore, EQ is related to the person’s thinking .
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Q.17 List out the traits of high EQ for Social Expertness?

The traits of high EQ for Social Expertness are-

  • Building relationships
  • Ability to resolve conflicts
  • Collaborating with others
  • Ability to understand
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Q.18 What are the benefits of non-verbal communication?
The benefits of non verbal communication include repetition, contradiction, substitution, complementing and accenting.
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Q.19 What are Maslow's five classes of needs?

Maslow's five classes of needs are

  • physiological,
  • safety, social,
  • esteem
  • self-actualization.
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Q.20 What is an organization?
Organization is a group of people with a common goal, bound together by a set of authority-responsibility relationships.
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Q.21 What is the purpose of organization charts?
Organization charts are used to record the formal relationships in an organization, showing some of the relationships and the main lines of communication and the downward flow of authority and responsibility through all the levels of the management hierarchy.
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Q.22 What do you mean by functional departmentation?
The grouping of functions or specific tasks is known as functional departmentation. This is the most widely used basis of departmentation.
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Q.23 What are the benefits of departmentation?

1. This is an easy and logical method to decide and also effective in practice.

2. It follows the principle of specialization and economic results.

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Q.24 What are committees?
Committees are generally the controversial device of an organization. They constitute a group of people to which some matter is committed. Some undertake management functions, like, policy making; others do not, like, operating committees.
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Q.25 What are the drawbacks of committees?

The disadvantages of committees are:

  • At times they are a waste of time and resources, usually, if there are unsatisfactory compromises or delays by some members.
  • Executives may hide behind committee decisions and avoid the responsibility for individual actions
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Q.26 Define leadership.
Leadership is the ability of management of inducing the subordinates to work towards group goals with confidence and keenness. It also implies that the leader accepts responsibility for the achievement of the group objective and it is, therefore, necessary for trust and cooperation from both sides to be in evidence
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Q.27 What are the benefits of training programme?

The benefits of effective training programme are:

  • improved efficiency and morale
  • introduction of new techniques
  • provision for succession
  • raised standard of unskilled personnel
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Q.28 How are objectives classified?

Objectives are classified into two categories:

  • External institutional objectives
  • Internal objectives.
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Q.29 What are some self-control strategies?

Some self-control strategies are:

  • Analysing the “self-talk” that drives emotional reactions
  • Giving proper thought to the impact of your words and actions on other
  • Introducing a pause before speaking
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Q.30 What are  Extrinsic Rewards?

 Extrinsic Rewards are benefits usually based on longevity, not performance

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Q.31 How does emotional awareness strengthen nonverbal communication?
Emotional awareness helps us to respond in ways that show others that you understand, notice and care and also creates trust in relationships by sending nonverbal signal that match up with your words.
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Q.32 Name the parts of an organization.

The five parts of the organization include

  • operating core,
  • middle line,
  • strategic apex,
  • technostructure, and
  • support staff.
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Q.33 What is the importance of organizational behaviour?
This helps in developing an understanding of the aspects that motivate employees, enhance their performance, and also help organizations to create a strong and trusting relationship with their employees.
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Q.34 Mention the factors that influence personality.

1. Heredity

2. Family background

3. Nature of people with whom we interact

4. Culture

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Q.35 What is organizational citizenship behavior?
Organizational citizenship behavior is defined as participation in activities or actions that are not a part of the job description formally but benefits the organization as a whole.
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Q.36 What do you mean by organizational culture?
Organizational culture represents the collective values along with the beliefs of the people that work in an organisation and is influenced by its history, primary tasks, management strategy, key individuals, external constraints and circumstances.
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Q.37 What is workplace citizenship?
Workplace citizenship is defined by how much a person is personally invested in an organization.
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Q.38 What do you mean by withdrawal behaviours?
Withdrawal behaviors are basically the actions taken by a person when they become physically or psychologically disengaged from the organization.
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Q.39 Define organizational justice.
Organizational justice refers to the employee's perception of fairness in the workplace. These perceptions can be further classified into four categories namely distributive, informational, procedural and interactional.
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Q.40 What are some signs of job withdrawal?

1. Lethargy and somnolence

2. Increased appetite

3. Severe cravings

4. Depression

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Q.41 What are the types of justice?
The four types of justice are distributive, procedural, retributive i.e. based on punishment for wrong-doing and restorative.
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Q.42 On what principles is the organizational justice based?

The three principles that our justice system reflects are-

  • equality,
  • fairness
  • access.
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Q.43 What is a centralized organization?
Well, a centralized organization is usually structured by a strict hierarchy of authority where the decisions are made at the top by one or a few individuals.
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Q.44 What are the benefits of centralization?
Centralization provides four major benefits. These are- lowered cost, decreased regulatory costs, improved productivity and a holistic greater degree in flexibility and agility.
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Q.45 What are some of the features of centralization?

1. Suitable for a small organization

2. The authority to make a decision is in the hand of top management only

3. Inflexible in nature

4. Longer time for decision-making

5. Top management

6. Information flows from the upper level to lower levels

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Q.46 What are the types of decision making?

There are four types of decision-making styles:

  • Analytical
  • Conceptual
  • Directive
  • Behavioral
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Q.47 What are the decision-making models?
Rational decision-making model Intuitive decision-making model Vroom-Yetton Decision-Making model Bounded rationality decision-making model
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Q.48 What do you mean by organizational decision-making?
Decision making in an organization refers to making choices within alternative courses of action including inaction. Individuals throughout organizations use the information they gather in order to make a wide range of decisions. Moreover, these decisions can affect the lives of others and change the course of an organization.
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Q.49 What is the significance of motivation?
Searching for ways to increase motivation is important because it allows us to change behavior, be creative, develop competencies, set goals, make plans, grow interests, develop talents, and boost engagement.
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Q.50 Mention the different types of motivation.

The four forms of motivation are

  • extrinsic,
  • identified,
  • intrinsic, and
  • introjected i.e. internal source, non-action.
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Q.51 What is MBO (Management By Objectives)?
Management by Objectives (MBO) is a personnel management technique where managers and employees work together to set, record and monitor goals for a specific period of time.
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Q.52 What are the four elements of the MBO process?
MBO Process consists of four key elements:
1. goal specificity
2. participative decision making
3. an explicit time period
4. performance feedback.
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Q.53 What are programmed decisions?
Programmed Decisions refer to specific procedures developed for repetitive and routine problems.
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Q.54 Which of the following factor makes, grapevine more hyperactive?
Here are some factors that makes grapevine more hyperactive
1. feeling of uncertainty or lack of sense of direction
2. feeling of inadequacy or lack of self-confidence
3. formation of a coterie, clique or favored group by the manager
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Q.55 Why are formal groups created?
Formal Groups are created by managerial decision in order to accomplish stated goals of the organization.
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