- Check for proper plugging of the mouse cable into PC.
- Examine for pins in the connector for any damaged.
- Check for any residue in the ball. Remove any residue with a cotton swab and alcohol.
- Check the computer mouse driver.
- Attach a working mouse to PC and verify, if new mouse is working then the older mouse is problematic else there is a motherboard-related problem.
Apply for IT Support Certification
https://www.vskills.in/certification/certified-it-support-professional