Financial Measures

This dimension indicates impact of HR interventions on firm financial performance. It includes one Indicator.

Financial Performance Indicators Attributable to HR

Its indicators are

• Cost reductions attributable to (departmental or individual) competencies.
• Degree of financial literacy among employees.
• Increase in sales per employee attributable to HR interventions.
• Market value to book value attributable to HR (image and brand-building due to competent
• managers and leadership development)
• Extent to which top management shows commitment to leadership and knowledge sharing.

Methods of Assessment

• Hard Data
• Interviews with CEO and HODs