Dealing with I win/you Lose Clients

Some clients, and some agents for that matter, only feel satisfied if they win and someone else loses. The best way to handle I win/you lose situations is to avoid them. If you can’t, then deal with them professionally, powerfully, and from a position of control. No matter what, don’t back down. Most I win/you lose clients are perpetually testing the water to see how much they can get away with.

Turning concessions into Victories
Working with a Closing Team

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