Certified E-Commerce Logistics Manager

E-commerce Logistics Manager is responsible for managing the entire order cycle for enhancing business development and ensuring sustainability and customer satisfaction. They have the ability to plan and manage logistics, warehouse, transportation and customer services. They also perform tasks that involve optimization and direction for full order cycles including negotiating with suppliers, manufacturers, retailers and consumers. 

Further, they have day to day responsibilities that includes:

• Keeping up to date track of quality, stock levels, delivery times and arranging warehouse, catalog goods as well as planning routes.
• Resolving issues and supervising and training warehouse workforce.
• Meeting cost, productivity, accuracy, and timeliness targets. Moreover, maintaining metrics and analyzing data for assessing performance and implementing improvements.

So, let’s get started with the in-depth details and resources to become a Certified E-Commerce Logistics Manager.

Vskills Certified E-Commerce Logistics Manager

Technological advancements in internet access and mobile phones have given a push to the e-commerce market. And, the logistics and supply chain become more essential for online order fulfillment which has increased the demand for e-commerce logistics professionals. That is to say,  Business to Business (B2B), Business to Customer (B2C) or Customer to Customer (C2C) company, each of them requires e-commerce logistics professionals for order fulfillment and customer satisfaction. With meaning Vskills E-commerce Logistics Manager certification candidates will enhance knowledge and skills in the e-commerce logistics domain. Moreover, Professionals employed in logistics or supply chain companies will get benefits from this certification in terms of career. And, those who are in the role of executives, managers, senior executives or graduates can also learn and get knowledge in the logistics or supply chain domain.

Vskills certification providers give candidates access to top exams as well as provides exam benefits. This includes:

• The certifications will have a Government verification tag.
• The Certification is valid for life.
• Candidates will get lifelong e-learning access.
• Access to free Practice Tests.
• Candidates will get tagged as ‘Vskills Certified’ On Monsterindia.com and  ‘Vskills Certified’ On Shine Shine.com.

Course Outline

Certified E-Commerce Logistics Manager covers the following topics –

Introduction to Logistics

• Concepts of Logistics
• Evolution of Logistics
• Objectives of Logistics
• Elements of Logistics
• Forms of Logistics Management
• Logistics Processes
• Issues and Challenges
• Logistics Intermediaries
• Integrated Logistics
• Logistics Sector in India

Supply Chain Strategic Management

• Strategic Management Processes
• Supply Chain Strategy
• Environmental Analysis
• Pestle Analysis
• SWOT Analysis
• Value Chain Analysis
• Competitor Analysis

Supply Chain Design

• Supply Chain Decision Phases
• Supply Chain Process View
• Achieving Strategic Fit
• Supply Chain Segmentation
• Aggregate Planning
• Planning Strategies

Logistics Network Planning

• What is Logistics Network Design
• Design Issue and Data
• Distribution Centres and Warehouses
• Modeling Techniques
• Logistics Network Design Process
• International Logistics
• International Transaction Channels
• International Distribution Channel

Logistics and SCM Costing

• What is Cost
• Fixed and Variable Costs
• Cost Analysis
• SCM Costing
• What are Logistics Costs
• Logistics Costs Types
• Logistics Cost Analysis and Approaches
• Activity-based costing (ABC)
• Target Costing
• Logistics Cost Analysis Formulas

Resource Planning and Scheduling

• Resource Planning Basics
• To-do Lists
• Bar Charts
• Flowchart
• Critical Path Method (CPM)
• Program Evaluation and Review Technique (PERT)
• Arrow Diagramming Method
• Precedence Diagram Method
• Line of Balance (LOB)

Resource Scheduling

• Activity Basics
• Work Breakdown Structure
• Activity Definition
• Activity Sequencing
• Activity Resource Estimating
• Activity Duration Estimation
• Schedule Development
• Schedule Control

E-commerce Logistics

• E-commerce Logistics and Shipping Terms
• E-commerce Logistics Models
• E-commerce Logistics Process
• Inventory-led model
• Fulfillment by E-commerce Retailer Model
• Drop Ship model
• Marketplace Model
• Cash on Delivery
• Reverse Pick up

Monitoring and Performance Measurement

• Performance Management
• Monitoring
• SCOR Model
• The Balanced Scorecard
• KPI
• Financial Measures
• Benchmarking
• Design and Implement SOP

Management Basics

• Management Basics
• Management Approach
• Managerial Responsibilities
• Best Practices for a Effective Manager
• New Role as Manager
• Identifying Required Managerial Skills
• Managerial Power and Credibility
• Succeeding as a First-time Manager
• Demands and Constraints of a Manager’s Role

Thinking Competencies

• Critical Thinking
• Systems Thinking
• Creative Thinking
• Existential Thinking
• Problem Solving
• Decision Making

Negotiation Skills

• Negotiation Basics
• Preparing for the Negotiation Process
• The Seven Basic Steps in Negotiation
• Best Alternative to a Negotiated Agreement (BATNA)
• Tactics for Negotiation Process

Time Management

• Time Management Techniques

Spreadsheet – MS-Excel 2013

• Excel 2013 Basics
• Workbook and Worksheet
• Manipulating Data
• Worksheet Formatting
• Page Properties and Printing
• Excel Formulas
• Sort and Filter
• Charts
• Macros

Preparation Guide for Vskills Certified E-Commerce Logistics Manager

A preparation guide basically refers to the essential resources and study materials required for the exam. Candidates here need to research for the best study resources in order to prepare better for the certification exam. Moreover, it will also help them to complete their syllabus quickly and with a good understanding of the concepts. And, for the Certified E-Commerce Logistics Manager exam, below are the resources provided by Vskills that will help candidates to cover all the concepts and prepare well for the exam.

Exam Objectives

Exam objectives provide a brief about the exam topics that includes various sections and subsections. So, Candidates should get exam objectives to get a better understanding of the content and topics related to the exam. Moreover, it also provides a benefit to candidates to learn and explain things better during the preparation time. For Certified E-Commerce Logistics Manager the topics include –

• Introduction to Logistics
• Supply Chain Strategic Management
• Supply Chain Design
• Logistics Network Planning
• Logistics and SCM Costing
• Resource Planning and Scheduling
• Resource Scheduling
• E-commerce Logistics
• Monitoring and Performance Measurement
• Management Basics
• Thinking Competencies
• Negotiation Skills
• Spreadsheet – MS-Excel 2013

Vskills E-Learning

Vskills E-learning for Certified E-Commerce Logistics Manager helps candidates to get a better understanding of the content by providing them the online learning material for a lifetime. This learning material comes with hard copy material that will help them in improving skills and staying up to date with the learning curve for getting better opportunities.

Books for Reference

Those Candidates who want to get in-depth details for the topic or content can take references from the books related to the exam. That is to say, reference books can be helpful for understanding concepts and topics fastly. However, for the Certified E-Commerce Logistics Manager exam, there are various books available which you can find online or in libraries. Some of the books are as follows:

• E-Commerce Logistics and Fulfillment by Deborah L. Bayles
• Logistics and Fulfillment for e-business by Janice Reynolds

Evaluate yourself with Practice Test

Using Practice tests after completing any topic can be beneficial for candidates to understand the weak areas as well as for taking assessments to test their skills. This also helps in improving answering skills so that they can much of their time during the exam. Moreover, by assessing themselves candidates will get a clear view of their preparation and then start working on it accordingly. So, start practicing for the exam and get certified.

Become Certified E-Commerce Logistics Manager