Six Sigma and Organizational Goals
We shall now be discussing in details Six Sigma and Organizational Goals that covers it history and evolution, characteristics, organizational drivers, business processes etc.
While working on Six Sigma and Organizational Goals any organization aspiring to become a Six Sigma enterprise must work towards implementing Six Sigma concepts and methodologies in such a way that it finds favor with the core goals and objectives of the organization. In general, the core goals and objectives of a business are completely different from the objectives of a specific Six Sigma implementation project. One of suggested methods for a business is to tweak or alter standard Six Sigma implementations programs such that the results obtained therein are in line with the core goals and objectives.
In order to achieve this, businesses need to form a core team composed of representatives from top and middle management and Six Sigma professionals such as Green Belts, Black Belts and Master Black Belts. Six Sigma professionals get into the finer details with the top officials to make a final outline available to all the implementation team members as to understand the changes that have been effected.
In which case other Six Sigma concepts and methodologies can be employed to achieve desired results that are in line with organizational goals and objectives. Six Sigma can be aligned with all types of organizational goals and objectives, but the actual results will always depend on the innovation skills and expertise of the core team assigned for the project.
Let us assume that one of the core objectives of a business aspiring to become a Six Sigma organization is to improve customer satisfaction by 20% in the next quarter. In which case, the core six sigma team can chalk out the finer details of the implementation project to include activities that will ultimately help the organization to achieve the stated objective. Six Sigma organizational goals are focused towards meeting the customer requirement so as to improve customer satisfaction that can be achieved only Voice of the Customer is taken into consideration.
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