Project Quality and Performance Manager

Vskills certification for Project Quality and Performance Manager assesses the candidate as per the company’s need for implementing and managing performance. The certification tests the candidates on various areas in total quality management, project performance measurement, lean control system, control management and earned value management.

Quality Basics

• What is Quality?
• Important Quality Terms
• Process Control
• Quality Pioneers
• Continuous Improvement
• Product vs Service Quality
• Quality Management
• Cost of Quality
• Customer Focus and Quality Management
• Quality Principles
• Views of Quality

Project Management Basics

• What is a Project?
• The Project Triangle
• What is Project Management?
• Project Planning
• Project Scheduling
• Project Implementation
• Project Delivery

Project Quality Basics

• What is Project Quality?
• Project Quality Assurance and Quality Control
• Project Quality Cost
• Quality and Project Constraints
• Project Quality Management Methodology

Project Quality Planning

• Role of Project Manager
• Voice of the Customer
• Client Expectations
• Project Quality Plan
• Project Quality Planning Tools and Techniques
• Data Collection
• Understanding Data
• Data Sampling
• Measurement Systems

Project Quality Management

• Process Mapping
• Process Management
• Value Stream Mapping
• Visual Workplace
• 5S
• Poka-Yoke (Error Proofing)
• Failure Mode and Effect Analysis

Control Project Quality

• Process Variation, Common Cause and Special Cause
• Tracking Key Measurements
• Control Plan
• Control Charts
• Root Cause Analysis
• DFX

Project Performance Basics

• What is Project Performance?
• Project Context and Environment
• Project Scope

Project Planning and Execution for Performance

• Work Breakdown Structures for Performance
• Time and Cost Estimating for Performance
• Project Scheduling for Performance
• Project Team Building
• Stakeholder Management

Monitor, Measure, and Manage Project Performance

• Project Control Systems
• Key Performance Indicators
• Earned Value Management
• Project Progress Measurement

Risk Management

• Risk Management Basics
• Risk Identification
• Risk Analysis
• Risk Response Planning
• Risk Control and Closure