An objective is a clear statement of measurable outcome for indicating the progress towards the desired goal. e-Governance objectives convert the strategic plan and vision into an achievable outcomes. It reflects actual process, procedures and measurable outputs.
E-Government projects are similar to any other projects undertaken by private sector thus, the objectives are determined from e-Governance vision. E-Government objectives involves two adding benefits to
- the customers
- the organisation or project itself
The most effective business objectives are generated from existing business strategy and E-Government business objectives are usually driven by reach, customer self-service and effective information sharing.