Government-to-Citizen (G2C) projects create an interface between the Government and Citizens enabling them to deliver the benefits from a large range of public services. These projects expand the availability and accessibility of public services and improve the quality of services for the citizens. These projects give the choice of when to interact with the Government, where to interact with the Government- service centers on 24/7 basis, and how to interact – through internet, fax, telephone, email or face-to-face etc.
E-Governance for G2C services focus on providing services from birth to death for a citizen as