Vskills has developed a new strategic framework for Skill Development for early school leavers and existing workers, especially in the unorganized sector to improve their employability called Trade Employable Skills (TES).
Trade Employable Skills does effective assessment and certification of candidates in different trade disciplines like Electrical, Electronics, Agriculture, Chemical, Automobile, IT, etc to make them job ready.
Why should one take this certification?
To demonstrate clear understanding and practical aspects and to get a visible recognition for this knowledge.
Please note, learning resources are NOT provided and only certification and assessment are applicable.
Practice Test
https://www.vskills.in/test/
Companies that hire Certified Professionals
All small and medium companies need certified employees who have the requisite skills. There are more jobs opening up in the economy on a regular basis with the fast growth of the country.
Apply for Certification
By Net banking / Credit Card/Debit Card We accept Visa/Master/Amex cards and all Indian Banks Debit Cards. There is no need to fill application form in case you are paying online.
Please click buy now to proceed for online payments.
TABLE OF CONTENT
Service Advisor Role and Responsibilities
- Automotive Service Industry Overview
- Service Advisor Duties
Customer Service Skills
- Effective Communication
- Empathy and Active Listening
Vehicle Inspection and Diagnosis
- Inspection Techniques
- Diagnosing Vehicle Issues
Service Recommendations and Pricing
- Recommending Repairs and Services
- Pricing Estimates
Maintenance Scheduling and Follow-up
- Service Appointments
- Post-Service Customer Follow-up
Technical Knowledge
- Understanding Vehicle Systems
- Staying Informed about Automotive Technology
Ethics and Compliance
- Ethical Service Recommendations
- Regulatory Compliance
Practical Service Advisor Tasks
- Vehicle Inspection Role-Plays
- Providing Service Recommendations
- Handling Customer Inquiries
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