Quality Basics

• What is Quality?
• Important Quality Terms
• Process Control
• Quality Pioneers
• Continuous Improvement
• Product vs Service Quality
• Quality Management
• Cost of Quality
• Customer Focus and Quality Management
• Quality Principles
• Views of Quality

Project Management Basics

• What is a Project?
• The Project Triangle
• What is Project Management?
• Project Planning
• Project Scheduling
• Project Implementation
• Project Delivery

Project Quality Basics

• What is Project Quality?
• Project Quality Assurance and Quality Control
• Project Quality Cost
• Quality and Project Constraints
• Project Quality Management Methodology

Project Quality Planning

• Role of Project Manager
• Voice of the Customer
• Client Expectations
• Project Quality Plan
• Project Quality Planning Tools and Techniques
• Data Collection
• Understanding Data
• Data Sampling
• Measurement Systems

Project Quality Management

• Process Mapping
• Process Management
• Value Stream Mapping
• Visual Workplace
• 5S
• Poka-Yoke (Error Proofing)
• Failure Mode and Effect Analysis

Control Project Quality

• Process Variation, Common Cause and Special Cause
• Tracking Key Measurements
• Control Plan
• Control Charts
• Root Cause Analysis
• DFX

Project Performance Basics

• What is Project Performance?
• Project Context and Environment
• Project Scope

Project Planning and Execution for Performance

• Work Breakdown Structures for Performance
• Time and Cost Estimating for Performance
• Project Scheduling for Performance
• Project Team Building
• Stakeholder Management

Monitor, Measure, and Manage Project Performance

• Project Control Systems
• Key Performance Indicators
• Earned Value Management
• Project Progress Measurement

Risk Management

• Risk Management Basics
• Risk Identification
• Risk Analysis
• Risk Response Planning
• Risk Control and Closure

Apply for Certification

https://www.vskills.in/certification/project-quality-performance-manager-certification