Introduction to Negotiation

• Definition of Negotiation
• Identifying Opportunities for Negotiation
• Preparing for the Negotiation Process
• The Seven Basic Steps in Negotiation

Negotiation: Attitudes, Conflict and Approaches

• Negotiation Styles
• Negotiation and Conflict
• Attitude and Negotiation

Negotiation Strategy & Tactics

• Strategies for Negotiation
• Best Alternative to a Negotiated Agreement (BATNA)
• Approaches for Negotiation
• Types of Negotiators
• Tactics for Negotiation Process
• Non-Verbal Communication
• Emotions in the Negotiation Process

Developing Negotiation Skill

• Top Ten Effective Negotiation Skills
• Group Dynamics in Negotiation
• Creative Methods to solve Negotiation Problems
• Value Creation in Negotiations
• Giving Feedback after Negotiation
• Barriers to the Negotiation Process

International Negotiation

• Overview of International Negotiation
• Effect of Culture in Negotiation
• Effect of Perception on International Negotiations
• Steps in International Negotiations
• Ethics in Cross-Cultural Negotiation
• Differences between Chinese and American Negotiation
• Top Negotiation Example in International Negotiations

Case Studies in Negotiation

• Negotiating with Wal-Mart
• Enron - Indian Negotiation Debacle
• Volkswagen (VW) Long-Term Negotiation in China
• Nepal-India Water Negotiations (Power Asymmetry)
• Andorra versus the European Community (EC)

Apply for Certification

https://www.vskills.in/certification/Negotiation-Manager-Certification