Table of Content
Business Analysis Basics
- What is Business Analysis
- What is the role of Business Analyst
- Business Analysis History
Organisation Structure & Design
- Organisation Structure
- Formal Organisation
- Work Specialisation
- Departmental Choices
- Organisation Design & Employee Behaviour
- Product and Functional Organisation
- Matrix Organisation
- Project Organisation
- Distribution of Authority
Requirements Development
- Customer Data Collection and Analysis
- Voice of Customer (VOC)
- User Requirements
- Conducting User Interviews
- User or Focus Groups
- Decision Making for Product Definition
- Specifying the Product Definition
Requirements Analysis
- Feasibility Study
- Project Scope
- Risk Assessment
- Estimation
- Validate Requirement
- Verify Requirement
Requirements Modeling
- Business Domain Model
- Data Models
- Flow Models
- UML and UML Tools
- CASE and CASE Tools
Specifications
- What are Specifications?
- Characteristics of Specifications
- Detailing User Requirements
- Common Design Needs
- Requirements to Specifications
- Quality Function Deployment (QFD)
- User Requirements Priority and Kano Model
- Documenting User Requirements
Concept Generation, Selection and Testing
- Concept Generation Basics
- Techniques to Promote Concept Generation
- Creative Thinking
- Problem Solving
- Brainstorming
- Nominal Group Technique (NGT)
- 6-3-5 Brainwriting
- Morphological Analysis
- TRIZ
- Axiomatic Design
- Concept Selection
- Pugh Concept Selection
- Weighted Decision Matrix
- Analytical Hierarchy Process
- Multi-Voting
- Decision Making
- Concept Testing
Prototyping
- What is a wireframe?
- What is a prototype?
- What is a mockup?
- Prototype Categories
- Prototype vs. a final product
- Why to Prototype
- Prototyping Components and Techniques
Development
- User Personas
- User stories
- SRA/SDS
- Scenarios
- Product Requirements Document or PRD
- FSD and BRD
- Performing Affinity Mapping
- Creating Storyboards
Agile and Scrum Basics
- Agile Basics
- Agile Manifesto
- Agile Principles
- Agile Methods
- Scrum Overview
- Scrum Theory
- Scrum Values
- Scrum Advantages
Developing Business Analysis Skills
- Business Analysis Skills
- Communication Skills
- Critical and Systems Thinking
- Negotiation skills
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