Table of Content
Analytics Introduction
- Evolution and Scope
- Data Management and Types
- Decision Models
- Problem Solving and Decision Making
Using Spreadsheets for Analytics
- Excel Formulas
- Excel Functions
- Spreadsheet Add-Ins
- What is Spreadsheet Modeling
Visualizing Data in Spreadsheets
- Excel Data Visualization Tools
- Data Queries in Excel
- Data Summarization in Excel
- PivotTables and Pivot Charts
Descriptive Statistical Measures
- Statistical Notation
- Measures of Location
- Measures of Dispersion
- Measures of Shape
- Measures of Association
- Frequency Distributions
- Excel Descriptive Statistics Tools
Probability Distributions
- Probability Basics
- Discrete Probability Distributions
- Continuous Probability Distributions
- Distribution Fitting
Marketing Management
- Defining Marketing for the 21st Century
- Core Concepts in Marketing
- Marketing Environment
- Company Orientation towards Market Place
- The Holistic Marketing Concept
Marketing Research Process
- The Research Process
- Formulating the Research Problem
- Choice of Research Design
- Determining Sampling Design and Sampling Size
- Preparing the Research Report
- Evaluation and Control of Marketing Research
Sampling and Hypothesis
- Statistics Basics
- Data Basics
- Measurement Systems
- Some Basic Terms
- Types of Sample Designs
- Bases of stratification
- Characteristics of a Good Sample Design
- Determining the Sample Size
Data Processing and Analysis
- Data Preparation
- Data Validation
- Data Editing
- Coding
- Tabulation
- Data-Processing Methods
Forecasting Methods
- Forecasting Basics
- Moving average and Exponential methods
- Decomposition method
- ARIMA Model
Environmental Analysis
- PEST
- Anticipating Changes in the Law
- Economic Factors
- International Factors
- Social Factors
- Technological Factors
- Competitive Intelligence
Segment-Target-Position
- Segmentation
- Targeting
- Positioning
- Branding
Marketing Strategies
- Strategic Intent
- Ansoff’s Product/Market Matrix
- The Boston Matrix
- Bowman’s Strategy Clock
- Generic Strategies – Michael Porter ()
- The danger of Being ‘Stuck in the Middle’
- Marketing Control
- Internal Marketing
- The Balanced Scorecard
- Gap Analysis
- KPI
Test Marketing
- Test Marketing
- Other Forms of Experimentation
- Innovation
Pricing Policy
- Pricing Decisions
- Pricing Approaches
- Pricing and Market Share
- Pricing Strategies
- Price Adjustment Strategies
Digital Marketing
- Introduction
- E-Commerce
- Search Engine Optimization
- Social Media
- Behavioral Targeting
- Email Marketing
- Customer Relationship Management
Sales Management
- Objectives of Sales Management
- Sales Executives as Coordinator
- Coordinating with Advertising
- Co-ordination with Production
- Co-ordination with Human Resource
- The Four Sales Channels
- Sales Management in the 21st Century
- A Five-Step Remedy
- “Top Gun” Sales Managers
Theories of Selling
- “Right Set of Circumstances” Theory Of Selling
- “Buying Formula” Theory of Selling
- “Behavioral Equation” Theory
Prospecting, Objection Handling and Closing
- Prospecting
- Formulating Prospect Definitions
- Searching out Potential Accounts
- Sales Resistance
- Closing Sales
Sales Forecasting
- Market Potential
- Analyzing Market Potential
- Market Indexes
- Sales Potential
- Sales Forecasting Methods
- Qualitative Forecasting Methods
- Poll of Sales Force Opinion
- Survey of Customers’ Buying Plans
- Projection of Past Sales
- Moving Average Method
- Regression Analysis
- Econometric Model Building and Simulation
Advanced Sales Analytics
- Campaign Effectiveness Analysis
- Dealer wise and Region wise Analysis
- Customer Analytics (Acquisition, NPS, Lifetime Value, etc)
- Customer Engagement
- Promotion Analytics
- Sentimental analysis
Advanced Marketing Analytics
- Marketing Success Metrics
- Price Analytics
- Market Mix Modeling
- Digital Marketing Analytics (Web, social media, digital ad)
- Customer Engagement
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