VKYC Associate
- Full time
- Noida IN
- @Skillventory
Job Detail
-
Job ID 3901
-
Career Level Executive
-
Experience 2-4 Years
-
Industry Human Resources
-
Qualifications Degree Bachelor
Job Description
About The Job:
- Role: VKYC Associate
- Location: Noida / Bangalore
- Experience: 2 Years
- Industry: Bank / NBFC / Financial Services
- CTC: 5.50 LPA
- Grade: Executive
Job Description:
- Conduct Video KYC Sessions: Initiate and conduct live video calls with customers to verify their identities and supporting documents.
- Guide customers through the KYC process and address any questions or concerns they may have.
- Utilize video conferencing tools to maintain communication during the verification process.
- Identity Verification:Review and verify customer-provided identification documents, such as passports, driver’s licenses, and national IDs, during the video call.
- Cross-check and validate the authenticity of documents using approved databases and verification
tools. - Compliance Adherence:Ensure strict compliance with relevant regulations, such as Anti-Money Laundering (AML) and
- Customer Due Diligence (CDD) requirements.
- Follow internal policies and guidelines to minimize fraud and maintain the highest level of security.
- Documentation and Record-Keeping:Accurately record details of each Video KYC session, documenting the outcome and any relevant observations or issues encountered.
- Maintain organized records and files to support audit and reporting requirements.
- Customer Service:Provide excellent customer service throughout the verification process, addressing customer inquiries in a professional and friendly manner.
- Handle any technical difficulties that may arise during the video call, ensuring a smooth and positive experience for the customer.
