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Team Lead (Loan Origination)

Job Detail

  • Job ID 7597
  • Career Level  Others
  • Experience  4-6 Years
  • Industry  Human Resources
  • Qualifications  Degree Bachelor

Job Description

About The Job:

  • Role: Team Lead (Loan Origination)
  • Experience: 4+ Years (Team Handling Exp. On papers)
  • Location: Chennai
  • CTC: 8.5 L
  • Shift: US Shift
  • Notice: Immediate Joiner Only

Essential Skills:

  • Expert in US Mortgage lender’s policies, guidelines and procedures (loan to value, debt to income, collateral review, compliance review)
  • Having work experience in active or default servicing processes
  • Team mentoring & coaching individual associates who may fall below desired performance
  • Ability to build & motivate teams
  • Ability to manage Client escalations and maintain good client relationships
  • Sound knowledge in US mortgage guidelines and documents
  • Should be able to interact with the clients and understand their requirements, articulate the same to the team and ensure that every requirements are met.
  • Should be able to manage all required artifacts of the process that is being handled starting from process mapping to agent stack ranking which needs to be periodically updated
  • Knowledge on EA and Tax related calculations
  • Overall knowledge about end to end of Tax Payments and Delinquent Tax follow ups
  • Ability to sort out customer queries related to Tax
  • Should be able to handle inbox related to taxes and direct queries from the borrowers and internal team
  • Should have a fair idea on Tax related documents

Required skills

Attention to Detail Communication skills Customer service Problem Solving Skills Team Lead (Loan Origination)

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