Back to all Jobs see more Software Development jobs

Solutions Engineer, Developer Solutions and Engineering Team

Job Detail

  • Job ID 5497
  • Career Level  Others
  • Experience  4-6 Years
  • Industry  IT & BPM
  • Qualifications  Degree Bachelor

Job Description

Key job responsibilities:

  • Escalation level debugging and troubleshooting for app developers
  • Analyzing, solving, and creating solutions for developers
  • Developing documentation and other materials to support developers
  • Act as a subject matter expert for Amazon mobile APIs and Services, as well as Amazon Devices
  • Driving projects to improve the Amazon developer experience
  • Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
  • Work on maintenance of coding projects, primarily in Perl or shell scripts, web technologies, and Java based projects.
  • Read and understand complex application code and make code fixes to resolve support issues
  • Develop tools to aid operations and maintenance.
  • Ownership of one or more Digital products or components.
  • Customer notification and workflow co-ordination and follow-up to maintain service level agreements.
  • Work with engineering team for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.

Basic Qualifications:

  • B.E. in Computer Science or a related field.
  • 4+ years overall development/technical support experience.
  • Proven track record in working on enterprise level large scale n-tier applications
  • Development Experience in C/Java or open source based technologies. Understanding of XML/SOAP, web services, web application development, and industry-standard commerce systems.
  • Demonstrated experience in Perl or shell scripts, a sound understanding of web technologies.
  • Detailed knowledge of the UNIX/Linux operating system and tools
  • Proven ability to troubleshoot and identify the root cause of issues in complex Enterprise Level applications.
  • Demonstrated skill and passion for problem solving and operational excellence.

Preferred Qualifications:

  • Experience analyzing and troubleshooting RESTful web API calls
  • Experience with network troubleshooting tools (telnet, test-net connection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools)

 

Required skills

Communication Computer Science Solutions Engineer Teamwork Technical proficiency

Related Jobs

 
Required 'Candidate' login to applying this job. Click here to logout And try again
 
 
Required 'Candidate' login for send message Click here to logout And try again
Login to Apply Job
 
 

Apply for this Job

  • Drop a resume file or click to upload.
    To upload file size is (Max 5Mb) and allowed file types are (.doc, .docx, .pdf)
    or
    Upload Resume
  • Upload Cover Letter

    To upload file size is (Max 1Mb) and allowed file types are (.doc, .docx, .pdf)

  • By clicking checkbox, you agree to our Terms and Conditions and Privacy Policy

 

Answers

 

Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.