Process Manager

Job Detail

Role description:

Role and Responsibility:

Handling and resolving queries related to corporate actions.
Managerial role in independently managing back office operations
Client Management – establish self as a valued partner and work closely to achieve goals defined
Independently handle all client escalations and lead mitigation steps to prevent future escalations
Grooming A’s and SA’s to manage process and risk effectively
Set goals and targets for team and give effective feedbacks on performance
Manage training, onboarding, resource allocation, delivery management, performance appraisals, mentoring etc.
Help knowledge management endeavor by sharing process knowledge and best practices within the teams
Build domain expertise and lead from the front
Lead various quality initiatives
Responsible for Business continuity, transformation and various audits

Qualifications and Skills:

Minimum Academic Qualifications: Graduation (B. Com /BBM) / Post Graduation (M.Com/MBA/PGDM)
Experience Span: More than 8 years of experience in Settlements
Process/Activities with Experience:
Good understanding of Trade Life Cycle and Settlements function.
Experience in Pre & Post Settlements across various asset classes – Securities, Structured
Should be well versed with Settlement cycle and market / regulatory practices for trade settlements
Knowledge of SWIFT messages used in Asset Services
Strong capabilities in MS Word and MS Excel.
Financial Products Knowhow: Fixed Income (Coupon Payables) and Dividends
Tools/industry utilities: Preferred hands-on & understanding of Euroclear and DTCC