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Order Management Team Lead

Job Detail

  • Job ID 7739
  • Career Level  Others
  • Experience  6-8 Years
  • Industry  Human Resources
  • Qualifications  Degree Bachelor

Job Description

About The Job:

  • Job Title: Order Management Team Lead
  • Location: Bangalore – 100% Work from Office
  • Experience: 6-8 years (2-3 years in leadership)
  • Compensation: ₹8,00,000 – ₹10,00,000
  • Shift: Night shifts + weekend work as required

Role Overview:

  • Lead a team in the Order-to-Cash (O2C) process, handle escalations, and ensure customer satisfaction. Coach team members, optimize processes, and monitor KPIs for quality standards.

Skills & Requirements:

  • O2C process expertise
  • Leadership experience
  • Proficient in ERP/CRM tools
  • Strong communication & analytical skills

Required skills

Communication skills Conflict resolution Customer service Order Management Team Lead Order processing

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