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International Voice Customer Support

Job Detail

  • Job ID 5965
  • Career Level  Others
  • Experience  6-8 Years
  • Industry  Finance
  • Qualifications  Degree Bachelor

Job Description

About The Job:

  • Job Title: International Voice Customer Support
  • Experience: Min 1yrs exp to 7yrs
  • Location: NOIDA
  • Shifts: US
  • Notice Period: Immediate Joiners to 60 days

Responsibilities:

  • Customer satisfaction: Managing customer expectations and ensuring customer satisfaction
  • Customer interactions: Documenting customer interactions for review and follow-up
  • Customer inquiries: Using technical expertise to respond to customer inquiries
  • Customer feedback: Reviewing customer feedback and taking measures to improve customer service
  • Complaints: Responding to customer complaints and resolving issues with products, programs, or services
  • Customer records: Maintaining accurate and up-to-date customer records

 

 

Required skills

Communication skills International Voice Customer Support Listening Patience Technical proficiency

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