Customer Service Representative
- Full time
- Pune IN
- @NLB Services
Job Detail
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Job ID 8128
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Career Level Executive
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Experience Less Than 1 Year
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Industry IT & BPM
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Qualifications Degree Bachelor
Job Description
About The Job:
- Role: Customer Service Representative
- Experience: 6 Months Relevant Customer Support Experience
- Notice Period: Immediate Joiners
- Location: Hinjewadi, Pune
- Salary: 3.9 – 4.9 LPA
Responsibilities:
- Providing customer support: You can provide customer support by answering customer queries, handling complaints, and providing guidance.
- Ensuring customer satisfaction: You can ensure customer satisfaction by delivering high quality customer service and maintaining accurate records of customer interactions.
- Staying updated: You can stay updated by keeping up with product knowledge, company policies, and industry trends.
- Following guidelines: You can follow company guidelines and best practices.
- Collaborating: You can collaborate with team members and supervisors.
- Escalating issues: You can identify and escalate priority issues.
- Documenting interactions: You can document customer interactions.
- Providing support in multiple languages: You can provide support to customers in multiple languages.
- Updating databases: You can update customer databases
