Associate Process Manager
- Full time
- Mumbai, Pune IN
- @eClerx
Job Detail
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Job ID 6485
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Career Level Manager
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Experience 2-4 Years
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Industry IT & BPM
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Qualifications Degree Bachelor
Job Description
About The Job:
- Role: Associate Process Manager
- Location: Mumbai and Pune
Key responsibilities include:
- Independently handle clients and client calls– establish self as a valued partner.
- Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation
- Build domain expertise and lead from the front.
- Help knowledge management endeavour by sharing process knowledge and best practices within the teams
Qualifications and Skills:
- Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM)
- 3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence.
- Should be able to understand, manage and calculate risks.
- Should be good with logical and quantitative abilities.
