Associate Commercial Loan Servicing Representative

Job Detail

  • Job ID 6535
  • Career Level  Others
  • Experience  Fresh
  • Industry  Human Resources
  • Qualifications  Degree Bachelor

Job Description

About The Job:

  • Role: Associate Commercial Loan Servicing Representative
  • Location: Bangalore / Hyderabad
  • Experience: Fresher
  • Qualification: MBA (Finance, M.Com.B.com )
  • Shift Time: 1.30-10.30pm (Rotational Shift)

Role and Responsibilities:

  • Support servicing commercial real estate, construction loans and problem loans
  • Identify ways to improve loan processing within established procedures
  • Perform routine administrative, transactional, operational, and customer support tasks
  • Enter data, process payments and loan coding changes, monitor, research and correct exception reports, audit the system of record, and process cash management transactions
  • Receive direction from supervisors, and escalate non-routine client concerns to experienced individuals
  • Interact with internal and external customers to respond to the raised concerns as well as determine appropriate course of action
  • Serve as an intermediary between parties to resolve disputed matters, negotiates, and enact settlements accordingly

Required skills