Customer Support
- Full time
- Bangalore IN
- @Live Connections
Job Detail
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Job ID 7142
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Career Level Others
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Experience 2-4 Years
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Industry Human Resources
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Qualifications Degree Bachelor
Job Description
About The Job:
- Role: Customer Support
- Location: Bangalore
- Experience: Freshers to 2 years
- Salary: ₹3 LPA to ₹4 LPA
- Joining: Immediate
Role And Responsibilities:
- Collecting and analyzing customer feedback: Customer service representatives should collect and analyze customer feedback, whether they are satisfied with the services or not.
- Collaborating with the team: Customer service representatives should collaborate with their team to resolve customer issues, convey product bugs, or raise feature requests.
- Adapting communication style: Customer service representatives should adjust their tone, style, and tools according to the situation, the customer, and the channel.
- Managing incoming calls: Customer service representatives should answer customer inquiries, take orders, provide customer support, and resolve customer issues.