Course Outline

Enterprise-Wide View: Understand how Six Sigma applies across an entire organization.
Leadership: Explore the role of leadership in driving Six Sigma initiatives.
Organizational Process Management and Measures: Learn how to manage and measure processes effectively.
Impact on Stakeholders: Identify how Six Sigma affects customers, employees, and investors.
CTx Requirements: Understand critical-to-quality (CTQ), critical-to-cost (CTC), and other key metrics.
Benchmarking: Compare performance against industry standards for continuous improvement.
Business Performance Measures: Learn to assess business success through key performance indicators (KPIs).
Financial Measures: Understand cost savings, ROI, and other financial impacts of Six Sigma.

Team Formation: Learn how to build a strong and effective Six Sigma team.
Team Facilitation: Understand techniques for guiding team discussions and problem-solving.
Team Dynamics: Explore interpersonal relationships and collaboration within teams.
Time Management: Learn strategies for managing project timelines and resources.
Decision-Making Tools: Use structured tools to make data-driven decisions.
Management and Planning Tools: Apply tools like SWOT, fishbone diagrams, and process mapping.
Team Performance Evaluation and Reward: Understand methods for assessing and incentivizing team success.

Voice of the Customer (VoC): Capture customer needs and translate them into project goals.
Project Charter: Learn to create a project charter outlining scope, goals, and deliverables.
Project Tracking: Monitor progress using Six Sigma tracking tools.

Process Characteristics: Identify key process variables affecting performance.
Data Collection: Learn techniques for gathering accurate and relevant data.
Measurement Systems: Ensure reliable measurement methods for Six Sigma analysis.
Statistics: Apply statistical tools to analyze process performance.
Probability: Understand probability concepts for quality control and risk assessment.
Process Capability: Evaluate how well a process meets customer specifications.

Modeling and Measuring Between Variables: Understand relationships between process factors.
Hypothesis Testing: Use statistical methods to validate improvements.
FMEA (Failure Mode and Effects Analysis): Identify potential failures and their impact.
Other Analysis Methods: Explore additional analytical tools like regression analysis.

Design of Experiments (DOE): Conduct controlled experiments to optimize processes.
Waste Elimination: Learn Lean principles to reduce waste and improve efficiency.
Cycle-Time Reduction: Identify ways to minimize process delays.
Kaizen and Kaizen Blitz: Apply continuous improvement techniques for rapid change.
Theory of Constraints (TOC): Focus on eliminating bottlenecks to improve flow.
Implementation: Develop action plans for deploying Six Sigma solutions.
Risk Analysis and Mitigation: Identify and minimize potential project risks.

Statistical Process Control (SPC): Use control charts to maintain process stability.
Other Control Tools: Explore additional tools like poka-yoke (error-proofing).
Maintain Control: Implement strategies to sustain improvements over time.
Sustain Improvements: Ensure long-term success through continuous monitoring.

Common Design Methodologies: Learn DMADV (Define, Measure, Analyze, Design, Verify) and other methods.
DFX (Design for X): Focus on designing for quality, cost, manufacturability, and reliability.
Robust Design and Process: Develop resilient processes that withstand variations.
Special Design Tools: Apply advanced tools like TRIZ (Theory of Inventive Problem Solving).

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Certified Six Sigma Black Belt Professional Course Outline