Certified Router Support Professional Course Outline


Course Outline
 

 

1. Virtual LANs (VLANs)

  • Virtual LAN Concepts; Understand the fundamental concept of VLANs and how they logically segment networks to improve efficiency, security, and traffic management.
  • VLAN and VLAN Trunking Configuration and Verification; Learn how to configure VLANs and trunking to allow communication between VLANs across network switches and verify proper operation.
  • VTP Configuration and Verification; Explore the VLAN Trunking Protocol (VTP) to manage VLAN configurations across multiple switches in a network.
  • Spanning Tree Protocol (STP); Learn the basics of STP to prevent loops in a switched network by creating a loop-free topology.

2. Spanning Tree Protocol (STP)

  • Spanning Tree Protocol Basics; Understand the purpose of STP in preventing network loops and ensuring redundancy in Layer 2 networks.
  • Rapid STP (IEEE 802.1w); Learn about Rapid Spanning Tree Protocol (RSTP), an evolution of STP, providing faster convergence.
  • STP Configuration and Verification; Gain hands-on experience in configuring STP on switches and verifying the correct setup using commands like show spanning-tree.
  • STP Troubleshooting; Troubleshoot common STP issues, including bridge priority, root port selection, and topology changes.

3. Troubleshooting LAN Switching

  • Generalized Troubleshooting Methodologies; Learn a systematic approach to troubleshooting, from identifying the problem to implementing a solution.
  • Troubleshooting the LAN Switching Data Plane; Identify and resolve issues within the data plane, focusing on packet forwarding and VLAN functionality.
  • Predicting Normal Operation of the LAN Switching Data Plane; Understand what the normal operation of a network looks like and how to recognize deviations.

4. IP Routing: Static and Connected Routes

  • IP Routing and Addressing; Understand the basics of IP routing, including the role of static and connected routes in determining the path for network traffic.
  • Routes to Directly Connected Subnets; Learn how directly connected subnets are automatically added to the routing table and their role in routing decisions.
  • Static Routes; Explore how to manually configure static routes to control traffic flow in a network.
  • Variable Length Subnet Masks (VLSM); Learn the concept of VLSM and how it enables more efficient use of IP address space by allowing different subnet sizes.

5. VLSM Concepts and Configuration

  • Finding VLSM Overlaps; Understand how to detect and resolve VLSM overlap issues to prevent routing conflicts.
  • Adding a New Subnet to an Existing VLSM Design; Learn how to design and add new subnets to an existing VLSM network without disrupting operations.
  • Designing a Subnetting Plan Using VLSM; Develop practical subnetting skills using VLSM to efficiently allocate IP addresses in a network.
  • Route Summarization; Learn how to reduce routing table size using route summarization to optimize routing efficiency.

6. Manual Route Summarization

  • Manual Route Summarization; Master the process of manually summarizing routes to reduce the size of routing tables and improve network performance.
  • Autosummarization and Discontiguous Classful Networks; Understand automatic route summarization and how to handle discontiguous networks in classful routing protocols.

7. Basic IP Access Control Lists (ACLs)

  • IP Access Control List Basics; Understand the fundamentals of ACLs and their role in controlling network access based on IP addresses.
  • Standard Numbered IPv4 ACLs; Learn how to configure and apply standard ACLs using numbers to filter traffic based on source IP addresses.
  • Practice Applying Standard IP ACLs; Gain hands-on experience in applying standard ACLs for basic traffic filtering.

8. Advanced IP Access Control Lists

  • Extended Numbered IP Access Control Lists; Learn about extended ACLs and how they allow more granular control, filtering traffic based on both source and destination IP addresses, and ports.
  • Named ACLs and ACL Editing; Master the use of named ACLs for easier management and modification.
  • Miscellaneous ACL Topics; Explore advanced topics such as ACL logging, and how to troubleshoot ACL-related issues.

9. Troubleshooting IP Routing

  • The Ping and Traceroute Commands; Learn how to use the ping and traceroute utilities to diagnose connectivity issues and analyze network paths.
  • Troubleshooting the Packet Forwarding Process; Understand the packet forwarding process and how to troubleshoot related issues, including incorrect routing table entries.
  • Troubleshooting Tools and Tips; Learn additional troubleshooting techniques and tools to identify and resolve IP routing problems.

10. Routing Protocol Theory

  • Dynamic Routing Protocol Overview; Understand the difference between dynamic and static routing and explore various dynamic routing protocols.
  • Distance Vector Routing Protocol Features; Learn how distance vector protocols such as RIP function, and the trade-offs they present in terms of scalability and speed.
  • Link-State Routing Protocol Features; Understand how link-state protocols like OSPF differ from distance vector protocols and their advantages in larger networks.

11. OSPF (Open Shortest Path First)

  • OSPF Protocols and Operation; Dive deep into OSPF, learning how it operates using link-state information to build a topology map and make routing decisions.
  • OSPF Configuration; Gain practical experience in configuring OSPF on routers and verifying OSPF operation in your network.

12. EIGRP (Enhanced Interior Gateway Routing Protocol)

  • EIGRP Concepts and Operation; Learn how EIGRP operates using both distance and link-state routing techniques, and its advantages over other protocols.
  • EIGRP Configuration and Verification; Gain hands-on skills in configuring EIGRP and verifying its operation using relevant show commands.

13. Troubleshooting Routing Protocols

  • Perspectives on Troubleshooting Routing Protocol Problems; Learn different strategies for troubleshooting routing protocol issues, from misconfigurations to network topology problems.
  • Interfaces Enabled with a Routing Protocol; Understand how to configure routing protocol interfaces and troubleshoot issues related to interface activation and protocol negotiation.
  • Neighbor Relationships; Troubleshoot issues related to neighbor relationships, which are crucial for protocol convergence and routing table updates.

14. Point-to-Point WANs

  • PPP Concepts; Learn the basics of Point-to-Point Protocol (PPP), which is widely used in WANs for connecting remote sites.
  • PPP Configuration; Understand how to configure PPP on routers and verify its functionality.
  • Troubleshooting Serial Links; Troubleshoot common issues with serial links, including line protocol and encapsulation mismatches.

15. Frame Relay Concepts

  • Frame Relay Overview; Understand the concept and advantages of Frame Relay as a WAN technology for connecting remote locations.
  • Frame Relay Addressing; Learn how to address Frame Relay networks using Data Link Connection Identifiers (DLCIs).
  • Network Layer Concerns with Frame Relay; Explore network layer issues specific to Frame Relay, including IP address assignment and routing.

16. Virtual Private Networks (VPNs)

  • VPN Fundamentals; Learn the basics of VPNs and how they provide secure communication across public networks.
  • IPsec VPNs; Understand the configuration and operation of IPsec VPNs, including encryption and tunneling protocols.
  • SSL VPNs; Explore SSL VPNs and how they provide remote access to networks via encrypted SSL tunnels.


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