How a team leader can be alert to problems?

Basketball Team in Huddle

1. Watch for warning signs.
Although the following symptoms may indicate a variety of problems, it s reasonable to suspect that something is wrong if you notice;

  • A sudden drop in productivity
  • Squabbling between colleagues
  • Frequent complaints
  • Absenteeism or frequent “illnesses”
  • A lack of cooperation from the team

Take warning signs seriously. It’s better to ask if there’s a problem right away than to pretend that nothing is wrong – until it’s too late.

2. Get to the root of any problems.
Put your communication skills to work. Ask if others have noticed similar signs, check records, and talk to the people involved. Find out if problems are due to things such as

  • Not having enough information to complete work assignments adequately
  • Frustration with the nature of work assignments or career advancement
  • A feeling of being treated unfairly
  • Poor working conditions (problems in the physical environment – heat, lighting, equipment, etc.)
  • Personal worries (money problems, strained relationships at home, etc).

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