E-administration

e-Administration, or electronic administration, refers to any of a number of mechanisms which convert what in a traditional office are paper processes into electronic processes, with the goal being to create a paperless office. This is an ICT tool, with the goal being to improve productivity and performance.

e-Administration can encompass both intra-office and inter-office communication for any organization.

The implementation of any e-administration solution should be customer centric rather than organization centric, should remove dependence on specific individuals, and should introduce transparent systems of working. Examples of e-administration include, online timesheets and expense account. These can be used to help reduce costs to an organization.