Follow-up

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Govt. Certified Business Comm. Specialist

Follow-up

Consistent and prompt follow-up habits are an essential part of good verbal communication skills. It will help you maintain positive rapport, confidence and trust with your peers, clients and employer. You can think of several occasions when someone promised to get back with you within a certain time frame, but failed to do so– if at all. I’m sure this had a negative impact on your professional interpretation of that individual or business. No matter what size business or position held within an organization there is always room for improvement of communication skills in areas such as follow-up.

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