Memory problem result in boot failure, system hang or freeze, intermittent application errors and can cause General Protection Fault (GPF) error in Windows. Problems can be due to
Installation problem
- Remove RAM and reinstall the module.
- RAM module should sit in socket at the same height as other modules, and clips on each side of the slot are in latched positions.
- Check for RAM support by motherboard as per motherboard documentation.
- Verify that BIOS setup recognizes RAM correctly.
- Check operating system support of total memory as 32-bit OS can address 4 GB RAM.
- Remove RAM and check if error message disappear.
- Try RAM in different slots.
- Clean RAM edge connectors with a soft cloth or contact cleaner.
- Blow dust from the memory sockets but do not touch the edge connectors or the slot.
Repetitive problems
- If system locks up or freezes or receiving error messages about illegal operations, general protection faults during normal operation is due to unreliable memory, then
- Check for viruses.
- Use the memory diagnostics tool of operating system or third party tool to test memory.
- Check for properly seating of RAM modules, if needed remove and reinstall each one.
- Swapping RAM modules.
- Replace RAM modules one at a time.
- Motherboard can have problem due broken socket or trace so replace the motherboard.
- Update operating system with latest patch for the software from the manufacturer’s Web site.
- New hardware can also cause problem, uninstall the new hardware and check.
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